Privacy Policy

Last Updated: October 1, 2025

Introduction

This Privacy Policy (“Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we have in place to protect the information you share with Melipuro, LLC d/b/a VolcanoLeads.ai (“VolcanoLeads.ai,” “we,” “our,” or “us”).

By using our services, including this website, lead generation systems, and related tools (collectively, the “Services”), you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Policy.

1. Information We Collect and Store

1.1 Personal Information

When registering for Services, signing up for offers, or engaging with VolcanoLeads.ai, you may be required to provide:

Full Name

Company Name

Address

Phone Number

Email Address

Billing Information (processed securely via third-party providers; we do not store payment details)

1.2 Lead & Account Information

We collect information that you or your customers provide through our Services, including but not limited to:

Form submissions, quiz responses, and survey data

Login credentials (secured through encrypted cookies or tokens)

Communication preferences

1.3 Analytics Information

We may use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) to understand how users interact with our website and Services. This data helps us optimize user experience and improve performance.

1.4 Geo-Location Information

VolcanoLeads.ai does not collect real-time geo-location data unless explicitly requested and agreed to by the user.

2. How We Use Your Information

VolcanoLeads.ai may use your information for:

Service administration and account management

Customer support and notifications

Analytics and service improvements

Legal compliance

2.1 Marketing & SMS Communications

By opting in, you agree to receive SMS messages related to:

Appointment confirmations & reminders

Service notifications

Customer feedback requests

We do not send promotional messages without explicit opt-in consent.

Opt-out instructions:

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Manage preferences through your account settings.

Message frequency varies. Message & data rates may apply.

Opt-in methods include:

Website forms with consent checkboxes

Appointment booking confirmations

Verbal consent given during conversations with VolcanoLeads.ai representatives

3. Sharing & Disclosure of Personal Information

VolcanoLeads.ai does not sell, rent, or trade personal data. We may share information only under these circumstances:

Service Providers: Trusted third-party vendors such as payment processors or analytics platforms.

Legal Compliance: If required by law, subpoena, or court order.

Business Transfers: In connection with mergers, acquisitions, or sale of company assets.

4. SMS & Text Messaging Policy

We use SMS messaging to communicate with business partners who have explicitly consented to receive information regarding our lead generation services.

How We Collect SMS Consent:
Consent is obtained via opt-in checkboxes on our online intake form at https://volcanoleads.ai/intake, where users must actively agree to receive communications before submitting their information.

Data Sharing and Marketing: Your mobile phone number and express opt-in consent will not be shared with or sold to any third parties for their own marketing purposes.

How to Opt Out or Receive Support: You may opt-out of our SMS communications at any time by replying with the word "STOP" to any message you receive. For assistance, you may reply with the word "HELP" to any message.

5. Compliance with CCPA, GDPR & Data Retention

VolcanoLeads.ai complies with CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation).

Access & Deletion: Users can request to view, update, or delete their data by contacting us.

Opt-Out of Marketing: Users may opt out of marketing communications at any time.

Data Retention: We retain personal data only as long as necessary to provide Services and meet legal obligations.

6. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

📩 Email: [email protected]

📍 Mailing Address:
Melipuro, LLC d/b/a VolcanoLeads.ai
5900 Balcones Dr #100
Austin, TX 78731