Privacy

Last Updated: February 19, 2026

Introduction

This Privacy Policy (“Policy”) provides our policies and procedures for collecting, using, and disclosing your information and outlines the security measures we have in place to protect the information you share with Melipuro, LLC d/b/a Volcanoleads.ai (“Volcanoleads.ai,” “we,” “our,” or “us”).

By using our services, including this website and related tools (collectively, the “Services”), you consent to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Policy.

1. Information We Collect and Store

1.1 Personal Information

When requesting information, scheduling an appointment, or engaging with Volcanoleads.ai, you may be required to provide:

Full Name

Address

Phone Number

Email Address

1.2 Account Information

We collect information that you provide through our Services, including but not limited to:

Form submissions, quiz responses, and survey data

Communication preferences

1.3 Analytics Information

We may use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) to understand how users interact with our website and Services. This data helps us optimize user experience and improve performance.

1.4 Geo-Location Information

Volcanoleads.ai does not collect real-time geo-location data unless explicitly requested and agreed to by the user.


2. How We Use Your Information

Volcanoleads.ai may use your information for:

Service administration and account management

Customer support and notifications

Connecting you with requested professional services

Analytics and service improvements

Legal compliance

2.1 SMS Communications

By opting in, you agree to receive SMS messages related to:

Inquiry confirmation

Appointment confirmations & reminders

Service updates and notifications

We do not send promotional messages without explicit opt-in consent.

Opt-out instructions:

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Message frequency varies. Message & data rates may apply.

Opt-in methods include:

Website forms with consent checkboxes

Appointment booking confirmations

Data Security and Handling

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your data:

Encryption: We use industry-standard encryption protocols (SSL/TLS) to protect data during transmission between your device and our servers.

Access Control: Access to personal information is strictly limited to authorized employees and contractors who need the information to perform their job functions.

Data Integrity: We regularly review our data collection, storage, and processing practices to ensure we only collect and process the data needed to provide our Services.

Third-Party Security: Our trusted service providers are required to adhere to strict confidentiality and security standards.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.


3. Sharing & Disclosure of Personal Information

Volcanoleads.ai does not sell, rent, or trade personal data. We may share information only under these circumstances:


Service Providers: Trusted third-party vendors who assist in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.


Legal Compliance: If required by law, subpoena, or court order.


Business Transfers: In connection with mergers, acquisitions, or sale of company assets.

4. SMS & Text Messaging Policy

We use SMS messaging to communicate with users who have explicitly consented to receive information regarding our services, case evaluations, and appointments.

How We Collect SMS Consent: Consent is obtained via opt-in checkboxes on our online intake form at https://volcanoleads.ai (and subdomains) where users must actively agree to receive communications before submitting their information.

Data Sharing and Marketing (The "No Sharing" Clause): No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How to Opt Out or Receive Support: You may opt-out of our SMS communications at any time by replying with the word "STOP" to any message you receive. For assistance, you may reply with the word "HELP" to any message.

5. Compliance with CCPA, GDPR & Data Retention

Volcanoleads.ai complies with CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation).

Access & Deletion: Users can request to view, update, or delete their data by contacting us.

Data Retention: We retain personal data only as long as necessary to provide Services and meet legal obligations.

6. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

📩 Email: [email protected]

📞 Phone: +1 206-222-7789

📍 Mailing Address: Melipuro, LLC d/b/a Volcanoleads.ai 5900 Balcones Dr #100 Austin, TX 78731